Free guide

The Medical Equipment Distributor's ERP Buyer's Guide.

How to choose, budget, and survive a business system project. Nine chapters written from twenty-five years of running a medical equipment distribution and service business, and from building the systems that replaced its spreadsheets.

What is inside

Nine chapters. No filler.

  1. Why distributor ERP is different

    Traceability, consignment, service contracts, and tenders: the four things generic ERP advice ignores.

  2. The real cost of disconnected systems

    Re-keying, expired stock, missed PM visits, slow closes, and how to put your own number on each.

  3. Build vs buy vs suite: the honest trade-offs

    Three routes, what each really costs to own, and which one usually wins at 10 to 100 employees.

  4. The requirements checklist

    A printable list to score any system against, from lot and expiry tracking to e-invoicing and integrations.

  5. Evaluating implementation partners

    Ten questions to ask, and the answers that should worry you.

  6. Data migration: what survives, what should not

    Migrate state, not history. Who owns data quality, and why lots and expiry dates deserve a recount.

  7. A realistic timeline and budget framework

    Phases, durations, and concrete EUR reference points you can hold any proposal against.

  8. Red flags in proposals

    Ten patterns that predict a painful project, from big-bang go-lives to compliance promises.

  9. How to start small without painting yourself into a corner

    Sequencing the move so nothing you build gets thrown away.

Who it is for

Written for one kind of company.

Distributors and importers

General representatives of medical equipment manufacturers: warehouse, consignment sites, tenders, and a price list in more than one currency.

Service organizations

Companies that install and maintain medical equipment: install base, preventive maintenance schedules, contracts, and field engineers.

10 to 100 employees

In Europe or North America. Big enough that spreadsheets hurt, small enough that an enterprise-scale project would sink the year.

If that is you, every page applies. If not, most still will.

Who wrote it

We ran this business for 25 years. Now we build the system for it.

Nedax started as an engineering family firm: from 1982, "Elektronik" installed and serviced medical equipment in healthcare institutions from Ljubljana to Skopje. In 1996 we founded Nedax d.o.o. in Sarajevo as a general representative and distributor of medical equipment for manufacturers including KLAFS, Chinesport, Gima, Nihon Kohden, and Enraf-Nonius.

That same year we became the first company to deliver a World Bank project in Bosnia, 37 community rehabilitation centers, alongside the RRC Fojnica rehabilitation center. Three Japanese government grant projects followed, and over 190 healthcare institutions relied on equipment we supplied and serviced. We ran the warehouse, the consignment sites, the service contracts, and the tender folders this guide describes.

In 2020 we left distribution and committed fully to software. Today, under third-generation leadership, we build business systems on Odoo for the companies we used to compete with, with US clients served since 2018. The guide contains what we wish someone had handed us before our own first system project.

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